Terms and Conditions
Terms & Conditions
Last Updated: [17/02/2025]
Please read these Terms & Conditions ("Terms", "Terms & Conditions") carefully before using opalroe.com.au (the "Service") operated by OpalRoe ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Last Updated: [17/02/2025]
Please read these Terms & Conditions ("Terms", "Terms & Conditions") carefully before using opalroe.com.au (the "Service") operated by OpalRoe ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Purchases
If you wish to purchase any product made available through our Service ("Purchase"), you may be asked to provide personal details such as billing and shipping information, payment details, and contact information.
You represent and warrant that:
You have the legal right to use any payment method(s) provided.
The information you provide is accurate and complete.
We may use third-party services for payment processing. By submitting your information, you grant us the right to provide this information to these third parties in accordance with our Privacy Policy.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
You represent and warrant that:
You have the legal right to use any payment method(s) provided.
The information you provide is accurate and complete.
We may use third-party services for payment processing. By submitting your information, you grant us the right to provide this information to these third parties in accordance with our Privacy Policy.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
Availability, Errors, and Inaccuracies
We are constantly updating product offerings on the Service. Despite our best efforts, information on the Service may occasionally contain errors, inaccuracies, or omissions. We reserve the right to correct any errors and update product information at any time without prior notice.
Shipping & Delivery
We take utmost care in packaging and shipping our products to ensure freshness. However, OpalRoe is not responsible for shipping delays or issues caused by third-party couriers. Any estimated delivery time frames are provided as a guide and are not guaranteed.
Returns & Refunds
Due to the perishable nature of our products, we do not accept returns. If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery at info@opalroe.com.au with your order details and photographic evidence. We will assess the situation and may issue a replacement, store credit, or refund at our discretion.
Accounts
If you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity under your account. If you become aware of unauthorized use, notify us immediately.
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of OpalRoe and may not be used without our permission.
Links to Third-Party Websites
Our Service may contain links to third-party websites. We do not control or assume responsibility for the content, privacy policies, or practices of third-party services. We encourage you to review their terms and conditions before engaging with them.
Limitation of Liability
To the fullest extent permitted by law, OpalRoe and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
Your use of or inability to use the Service.
Any unauthorized access to or use of our servers and stored information.
Errors, inaccuracies, or interruptions in our Service.
Your use of or inability to use the Service.
Any unauthorized access to or use of our servers and stored information.
Errors, inaccuracies, or interruptions in our Service.
Indemnification
You agree to indemnify and hold harmless OpalRoe and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the Service, your violation of these Terms, or any infringement of third-party rights.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time. If changes are significant, we will notify users via email or a notice on our website. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at info@opalroe.com.au.