Privacy Policy
This Privacy Policy applies to all personal information collected by OpalRoe (we, us, or our) via the website located at opalroe.com.au (Website).
What information do we collect?
The type of personal information we collect depends on how you use our website. The personal information we may collect and hold about you includes:
NamePhone numberAddressEmail addressPayment detailsLogin credentials
NamePhone numberAddressEmail addressPayment detailsLogin credentials
Types of Information
The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information refers to information or an opinion about an identified individual or someone who is reasonably identifiable:
Whether the information or opinion is true or notWhether the information or opinion is recorded in a material form or notIf the information does not disclose your identity or enable your identity to be ascertained, it will generally not be classified as Personal Information and will not be subject to this Privacy Policy.
Sensitive Information, as defined by the Privacy Act, includes details about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.
Sensitive Information will only be used by us:
For the primary purpose for which it was obtainedFor a secondary purpose directly related to the primary purposeWith your consent or where required or authorised by law
Personal Information refers to information or an opinion about an identified individual or someone who is reasonably identifiable:
Whether the information or opinion is true or notWhether the information or opinion is recorded in a material form or notIf the information does not disclose your identity or enable your identity to be ascertained, it will generally not be classified as Personal Information and will not be subject to this Privacy Policy.
Sensitive Information, as defined by the Privacy Act, includes details about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.
Sensitive Information will only be used by us:
For the primary purpose for which it was obtainedFor a secondary purpose directly related to the primary purposeWith your consent or where required or authorised by law
How we collect your Personal Information
We may collect personal information from you whenever you input such details into our website, related app, or provide it to us in any other way. We may also collect cookies from your device, allowing us to track your website usage and enhance your experience. However, our use of cookies generally does not personally identify you.
We typically do not collect Sensitive Information, but if we do, we will ensure compliance with the Privacy Act. Whenever reasonable and practicable, we collect your personal information directly from you. However, in cases where we receive information from a third party, we will take steps to make you aware of it.
We typically do not collect Sensitive Information, but if we do, we will ensure compliance with the Privacy Act. Whenever reasonable and practicable, we collect your personal information directly from you. However, in cases where we receive information from a third party, we will take steps to make you aware of it.
Purpose of Collection
We collect personal information to provide you with the best possible service on our website and to keep you informed about OpalRoe’s latest developments. We may disclose personal information to our service providers who assist us in operating the website.
By using our website, you consent to receiving direct marketing material from us. We will only send direct marketing communications if we have collected the information directly from you and if the material is of a type you would reasonably expect to receive. We do not use sensitive personal information for direct marketing. Our direct marketing materials include an easy opt-out mechanism, such as an unsubscribe link.
By using our website, you consent to receiving direct marketing material from us. We will only send direct marketing communications if we have collected the information directly from you and if the material is of a type you would reasonably expect to receive. We do not use sensitive personal information for direct marketing. Our direct marketing materials include an easy opt-out mechanism, such as an unsubscribe link.
Security, Access, and Correction
We take reasonable steps to protect your personal information from unauthorised access, misuse, modification, or disclosure. When we no longer require your information for the purposes it was collected, we will take reasonable steps to destroy or de-identify it. Most personal information stored in our client files and records will be kept for a maximum of two years to comply with record-keeping obligations.
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you (Australian Privacy Principle 12)Request corrections to any inaccurate personal information (Australian Privacy Principle 13)To request access or corrections, please contact us using the details provided at the bottom of this policy.
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you (Australian Privacy Principle 12)Request corrections to any inaccurate personal information (Australian Privacy Principle 13)To request access or corrections, please contact us using the details provided at the bottom of this policy.
Complaint Procedure
If you have a complaint about how we handle your personal information, please contact us using the details below. Our Privacy Policy Officer will review your complaint and may seek further information from you. If we determine that your complaint is well-founded, we will take appropriate steps to resolve the issue. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas Transfer
We do not disclose personal information to recipients outside Australia unless you expressly request us to do so. If you request an overseas transfer, the recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information.
GDPR
In some cases, the European Union General Data Protection Regulation (GDPR) provides additional protections to individuals located in Europe. However, our website does not specifically target European Union customers, and we do not monitor the behaviour of individuals in the EU. Therefore, the GDPR does not apply to our data processing activities.
How to Contact Us About Privacy
If you have any questions, wish to access your personal information, or have a complaint about our privacy practices, you can contact us at:
Email: info@opalroe.com.au
Email: info@opalroe.com.au